Return policy

1. Return Policy

14-Day Satisfaction Guarantee At BeckyJEWELRY, we offer a 360-Degree Satisfaction Guarantee. If you are not 100% satisfied with your purchase, please contact us and we will be happy to help you out! To submit a request, please email us at yangr3096@gmail.com.

Refunds & Returns Please note that items already shipped are non-refundable as they are collected directly by our shipping couriers. However, if a return is authorized and issued, the customer is responsible for bearing all shipping costs to our return center.

Damaged Products In the event that the product received has manufacturing defects, buyers are entitled to request a replacement within 14 days of receiving the item.

  • To initiate a claim, please provide photographic evidence of the defects to yangr3096@gmail.com.

  • If the case is deemed valid, BeckyJEWELRY will cover all costs related to your reshipment.

  • Please note that after 14 days of receiving the item, we can no longer process reimbursement or replacement requests.

CANCELLATION & MODIFICATION POLICY

  • Cancellations: If you would like to cancel your order, please contact us as soon as possible. Once the fulfillment process has started, we are unfortunately unable to cancel the order.

  • Modifications: For any changes to your order, please notify us within 24 hours of placement. Once fulfillment begins, we cannot modify the order details2. Terms of Service

Overview This website is operated by BeckyJEWELRY. Throughout the site, the terms “we”, “us” and “our” refer to BeckyJEWELRY. By browsing our website or making a purchase, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site.

Data Security & Fraud Prevention After you place an order, we securely receive data including billing, shipping information, and your IP address. This is a standard security measure to verify that the cardholder's details are not being used for fraudulent transactions.

  • In the event of inconsistencies, we may request additional information solely to confirm the billing address matches the cardholder's name.

  • This process helps prevent chargebacks and protects against unauthorized use.

Personal Information We collect personal information (name, address, telephone number, email) for purchasing, selling, and security purposes. Your IP address is automatically logged to help us minimize the risk of fraudulent activity. With your explicit consent, we may use your email for marketing purposes, such as updates on new product offerings and special promotions.